Educational Visit by Management Students – CMC Vellore
Educational Visit by Management Students – CMC Vellore
On March 28, 2025, Believers Hospital had the privilege of hosting a group of postgraduate students pursuing Master of Hospital Administration (MHA) and Post Graduate Diploma in Hospital Administration (PGDHA) from the Department of Hospital Management Studies and Staff Training & Development, Christian Medical College (CMC), Vellore. This visit was part of their educational tour aimed at bridging the gap between theoretical knowledge and practical applications in hospital management.
A Day of Insightful Learning and Engagement
1. Welcome and Orientation
The visit commenced with a formal welcome session, where senior hospital administrators introduced the students to the hospital’s history, mission, and commitment to delivering quality healthcare. The orientation provided an overview of Believers Hospital’s:
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Operational Structure
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Quality and Accreditation Standards
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Patient-Centered Care Approach
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Innovative Healthcare Management Practices
2. Interactive Session with Hospital Administrators
The highlight of the visit was an interactive discussion with key hospital administrators, who shared their real-world experiences in hospital operations and management. Topics covered included:
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Hospital Planning and Infrastructure Management
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Challenges in Hospital Operations
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Quality Control and Accreditation Processes (NABH & ISO 15189)
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Financial and Human Resource Management
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Healthcare Information Systems and Automation
The students had the opportunity to ask questions, discuss challenges, and gain deeper insights into the complexities of hospital management.
3. Departmental Visit – Observing Healthcare in Action
To enhance practical understanding, students were taken on a guided tour of various hospital departments, including:
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Emergency & Critical Care Units – Insights into emergency response protocols and patient flow management.
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Outpatient & Inpatient Services – Understanding scheduling, patient care coordination, and medical record management.
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Laboratory & Diagnostic Services – Overview of laboratory quality control, NABL standards, and technological advancements in diagnostics.
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Pharmacy & Supply Chain Management – Learning about medication safety, procurement, and inventory management.
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Quality and Risk Management Department – Exposure to hospital safety protocols, audits, and continuous quality improvement initiatives.
4. Student Reflections and Feedback Session
The visit concluded with a feedback session, where students shared their observations, learnings, and takeaways from the visit. They expressed appreciation for the opportunity to witness real-world hospital management in action and how the visit helped them connect their academic knowledge with practical applications.
Impact of the Educational Visit
The exposure provided by Believers Hospital was instrumental in shaping the students' understanding of hospital administration. It:
✅ Enhanced their problem-solving abilities in real-world healthcare scenarios.
✅ Provided firsthand experience in hospital quality and accreditation standards.
✅ Strengthened their leadership and decision-making skills for future healthcare roles.
✅ Inspired them to implement innovative healthcare management practices.
Conclusion
The educational visit by the CMC Vellore management students was a mutually enriching experience for both the students and hospital administrators. Such industry-academia collaborations play a crucial role in preparing future healthcare leaders, ensuring they are well-equipped to tackle challenges in hospital administration.
Believers Hospital looks forward to continuing its commitment to knowledge-sharing and fostering the next generation of healthcare professionals.
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